<p>Telecom scams cost Canadians millions every year, and seniors are often the primary targets. Here's what to watch for.</p> <h2>1. The "Winback" Call</h2> <p>Someone claims to be from your provider offering an incredible deal to "win you back." They ask for your credit card or SIN to "set up the new plan." <strong>Red flag:</strong> Real providers never ask for your SIN over the phone.</p> <h2>2. The Tech Support Pop-Up</h2> <p>A pop-up claims your computer is infected and provides a phone number to call. The "technician" asks for remote access to your computer. <strong>Red flag:</strong> No legitimate tech company contacts you this way.</p> <h2>3. The "Government Refund" Text</h2> <p>A text message claims you're owed a telecom refund from the CRTC and provides a link to claim it. <strong>Red flag:</strong> The government doesn't text you about refunds. Delete immediately.</p> <h2>4. The Fake Bill Email</h2> <p>An email that looks like it's from your provider says your bill is overdue and includes a payment link. <strong>Red flag:</strong> Always log into your account directly — never click email payment links.</p> <h2>5. The "Free Phone" Offer</h2> <p>A caller offers a free phone if you switch providers and provide your credit card for "shipping." <strong>Red flag:</strong> Nothing is free. Real promotions are applied to your monthly bill, not charged upfront.</p> <h2>How to Protect Yourself</h2> <p>• Never give personal info to unsolicited callers<br> • Hang up and call your provider directly using the number on your bill<br> • Never grant remote computer access to strangers<br> • Use strong, unique passwords for telecom accounts<br> • Enable two-factor authentication on all accounts</p> <h2>Need Help?</h2> <p>If you're unsure about a telecom offer, <a href="https://ghub.ca/nova">chat with Nova</a> — our AI advisor can verify if a deal is legitimate and help you find real, safe savings. GHUB is an independent comparison service — we never ask for your credit card or personal financial information.</p> <!-- gh-rl --> <h3>📚 Related reading</h3> <ul><li><a href="/blog/best-internet-provider-london-2026-deals-compared">Best Internet Provider in London — 2026 Deals Compared</a></li><li><a href="/blog/best-internet-provider-ottawa-2026-deals-compared">Best Internet Provider in Ottawa — 2026 Deals Compared</a></li><li><a href="/blog/best-internet-provider-windsor-2026-deals-compared">Best Internet Provider in Windsor — 2026 Deals Compared</a></li></ul>